Privacy Policy

Introduction

Welcome to https://home-care-weslaco-texas.primarycareaid.com (hereinafter referred to as “Home Care Weslaco Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s General Data Protection Law (LGPD)
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Sales Practice Act (UCPA)
Connecticut Consumer Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://home-care-weslaco-texas.primarycareaid.com. Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

Utilizing our applications and services as an authorized user
Visiting our websites linked to this Privacy Statement
Subscribing to receive communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
Payment Information: Data related to payment methods you use for transactions on our platform, including credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Records of financial transactions, including purchase history and banking details, if you choose to make payments through us.
Purchase Information: Details about products or services you buy from us, such as order numbers, quantities, and delivery preferences.
Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information collected from your mobile device when using our applications.
Location Data: Geographic location data provided by your browser or device when you interact with our services.
Feedback: Responses to surveys, feedback forms, or user reviews that you voluntarily submit to us.
Social Media Information: Data from social media platforms when you choose to connect your accounts with ours for seamless access and sharing.
Product Information: Details about products you view, search for, or purchase on our website, including product preferences and customization options.

We gather this data through various means, such as user input forms, online interactions, browser cookies, and automated technologies used to improve our services and personalize your experience. Additionally, we may receive personal data from third parties who assist us in providing and improving our services, always adhering to their respective privacy policies.

Cookies

We employ cookies, a common technology used to enhance user experiences and gather analytics. Cookies can be categorized as:

Strictly Necessary: These ensure basic functions of our website, such as enabling secure log-ins.
Preference: They remember your preferences, language settings, and other customization options.
Analytics: Used to collect statistical data about how visitors use our site, helping us improve its performance and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, we securely delete or anonymize your data unless we have a legitimate reason to continue storing it.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct any inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
Restriction: The right to limit the processing of your personal data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for certain purposes.
Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing.

To exercise any of these rights or to file appeals/complaints regarding data handling, please contact our Data Protection Officer at the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage you to review this page periodically for updates.

Contact Information

If you have any questions, concerns, or requests regarding privacy, data protection, or this Privacy Policy, please contact us:

Email: [email protected]
Address: [Provide postal address]

We value your trust in our company, and we are committed to protecting your personal information.